
Policies and procedures
REFUNDS: To cancel, please give us 24 hours notice. No refunds if cancelled within 24 hours of appointment time. No refunds for late or no show to the agreed upon appointment time. We regret there is no exception to these policies. Guests can receive a refund if operator cancels due to weather or unforeseen circumstances. This call will be made by operator only at time of rental.
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We will call or text 24 hours before your rental to confirm which location, Edgewater or New Smyrna Beach.
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WEIGHT LIMIT of 420lbs for all passengers on jet ski. 3 riders per jet ski. If there will be additional passengers swapping out, a $10 fee will be collected per person.
DEPOSIT: $300 deposit due at time of rental, by Apple Pay or Zelle, which will be refunded pending post ride jet ski inspection. Deposit forfeited for overturned jet ski. Must complete waiver before riding our watercraft . To complete digital waiver, click the waiver link on our website or download and print our waiver forms by clicking the waiver tab and bring them with you at time of reservation. The online waiver is also, available at this link https://waiver.smartwaiver.com/w/fmjypq6kmdkkrhr5gnm7cp/web/
PLEASE ARRIVE 30 mins prior to appointment time. Guests born on or after January 1, 1988 will need to complete a boater safety course. Please have the BOATER SAFETY COURSE completed prior to arrival so it does not interfere with appointment time. Here is the link to approved boater safety courses https://myfwc.com/boating/safety-education/. Please screenshot to show operator at time of rental.
We do take photographs for advertising and marketing and will send over pictures by text when your rental is completed. Please advise us if you do not want your pictures used.
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We launch at Swoop boat ramp in New Smyrna Beach but if there is a change in location, we will call you after booking. There is a parking fee of $10 at the Swoop boat ramp at (2455 Boat Ramp Dr, New Smyrna Beach).. (Mernard May park) in Edgewater is free to park.

